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I placed an order for the KoJic Dark Spot Corrective Moisturizer, it was advertised in a 4 ounce jar, which I thought I would be receiving. When I received my order, it was in a 2 ounce container. That is not what I ordered. When the order was placed, it did not have the option of choosing a 2 oz or 4 oz container. Your products cannot be returned according to your return policy. I sent to emails to customer and as of this have never received a response back. I WILL NOT order from this company ever again. Thanks, but NO thanks.
Thank you for your feedback, and we sincerely apologize for any confusion regarding your order. We also apologize if you experienced any delay or issue with your email communication. Our correct customer support email is info@nouvobody.com.
Regarding our Kojic Dark Spot Corrective Moisturizer, the product is offered in both 2 oz and 4 oz size options. Customers are able to select their preferred size directly on the product page when available, or the listing will default to the size currently in stock. There is also a price difference between the two sizes, and based on your order total, the 2 oz option was selected at checkout.
We truly appreciate your feedback, as our goal is always to improve the customer experience and maintain transparency. Thank you again for your support and for bringing your concerns to our attention.
I found out about this product at the Taliah Waajid Hair show in Atlanta. So far so good. I think the thing I don't like so far is how the turmeric changes the color of my washcloths! I love the clean and fresh feeling the cleanser gives me
I absolutely love this butter!!! Bought it at the Natural Hair show in Atlanta recently!!!
I was recently on a bus tour. Buses are not comfortable at all but using the muscle and joint balm worked wonderful. No arches and pains like others were complaining of. Even my first day back home such a relief not to feel sore. I’m going to purchase a travel kit so I always have it with me.
This product is amazing beard is growing thicker and keeps it shining