OVERVIEW
This website is operated by Nouvo Body LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Nouvo Body. By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced on this site.
Nouvo Body provides handcrafted skin, hair, body care, and wellness products through our online store. Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
By accessing or using any part of this website, you agree to these Terms. If you do not agree, you may not access the website or use our services.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. Your continued use of the website after changes are posted means you accept those changes.
SECTION 1: ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or place of residence.
You may not use our products or website for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction, including copyright laws.
You must not transmit viruses, harmful code, or anything destructive through our website.
Any violation of these Terms may result in immediate termination of access to our services.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to copy, reproduce, duplicate, sell, resell, or exploit any portion of our website, products, services, content, images, or branding without written permission from Nouvo Body.
Product images, descriptions, graphics, logos, and written content on this website belong to Nouvo Body unless otherwise stated.
SECTION 3: ACCURACY OF INFORMATION
We do our best to provide accurate, current, and complete information on our website. However, we do not guarantee that all information is always error-free, complete, or current.
Information on this website is provided for general and educational purposes only. Product descriptions, ingredients, benefits, and usage suggestions are not medical advice.
SECTION 4: PRODUCTS AND PRICING
Prices for Nouvo Body products are subject to change without notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
Because many of our products are handcrafted, color, shape, texture, and design may vary from batch to batch. These variations do not affect product quality, ingredients, or potency.
SECTION 5: PRODUCT USE
Nouvo Body products are for external use unless clearly stated otherwise.
Please read all product descriptions, directions, and warnings before use. If you are pregnant, nursing, taking medication, have a medical condition, or have sensitive skin, consult a healthcare professional before using any wellness product.
Nouvo Body products are not intended to diagnose, treat, cure, or prevent any disease.
SECTION 6: BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be placed by unauthorized resellers, dealers, or distributors.
If we cancel or change an order, we may attempt to notify you using the email address, phone number, billing address, or shipping address provided at checkout.
SECTION 7: RETURNS, STORE CREDIT, AND ORDER ISSUES
Due to the personal nature of our skin, hair, body care, and wellness products, we do not accept returns on products that have been opened, used, or have a broken seal.
Nouvo Body does not issue cash refunds. Approved order concerns or approved returns are resolved by store credit only.
Please review our Return & Store Credit Policy for full details.
SECTION 8: SHIPPING
Shipping times, processing times, and delivery estimates are provided for convenience and may vary.
Nouvo Body is not responsible for delays caused by shipping carriers, weather, incorrect addresses, customs, or circumstances outside of our control.
Nouvo Body is not responsible for lost or stolen packages marked as delivered by the carrier.
SECTION 9: CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
info@nouvobody.com
